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This policy explains what information ArchEase Solutions Pvt Ltd ("ArchEase", "we", "us") collects when you use archease.in, why we collect it, and what we do with it. We keep it plain and we keep it short, because you should be able to actually read it.
ArchEase Solutions Pvt Ltd, 5th Main Rd, Kasturba Nagar, Adyar, Greater Chennai, Tamil Nadu 600020, India. You can reach us at support@archease.in or +91 90922 55225.
We only collect what you choose to give us through a form or a message. That may include:
We also collect basic, non-identifying usage information about how the site is used, such as which pages are visited and roughly where visitors come from. This helps us improve the site.
We do not sell your information. We do not use it for advertising.
To do our job, we may share the details necessary to fulfil an enquiry with the relevant vendors, and with the architect or client on the same project. We share only what is needed for that purpose, and nothing more. We may also use trusted service providers to run the website, hold form submissions and send email. We do not share your information with anyone else unless the law requires it.
We keep enquiry and vendor information for as long as it is useful to serve you and for our legitimate business records. If you ask us to delete it, we will, unless we are legally required to keep it.
You can ask us to show you what information we hold about you, correct it if it is wrong, or delete it. You can also withdraw your consent at any time. Write to support@archease.in and we will act on it.
We may use analytics tools to understand how the site is used, which may set cookies in your browser. These tell us things like which pages are popular. You can block or delete cookies in your browser settings at any time, and the site will still work.
Our forms can open WhatsApp or your email app so you can send us your details directly. When you do that, your message is handled under WhatsApp's or your email provider's own terms, in addition to this policy.
We take reasonable steps to protect the information you give us. No system is perfectly secure, but we do not ask for sensitive financial information through this website. Vendor onboarding documents, where required, are collected separately and privately.
This website is for professional use. We do not knowingly collect information from anyone under 18.
If we change this policy we will update the date at the top of this page.
Questions about this policy, or want your data removed? Email support@archease.in or call +91 90922 55225.
A note on scope. This policy is written to be clear and honest about what we actually do. It is not legal advice, and depending on how ArchEase grows you may need a lawyer to review or extend it, particularly for compliance with India's Digital Personal Data Protection Act.
